Frequently Asked Questions

• WHEN IS PAYMENT DUE AND WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Payment is due at the time of delivery. We accept Visa, MC, Amex and Discover, as well as cash or check. A credit card is always required to reserve the rental. If you do not pay the driver at delivery/service, your credit card will be charged. Our driver’s do not carry cash


• WHAT ITEMS CAN I PLACE IN THE DUMPSTER RENTAL?

Unlike other popular dumpster rentals companies we DO take car batteries, televisions, air conditioners and anything else EXCEPT these items: concrete, asphalt, dirt, ash, block or similar items, tires, liquids, asbestos, propane tanks or hazardous waste.


• WHAT IS INCLUDED IN MY DUMPSTER RENTAL PRICE?

Delivery, pickup and allowable tonnage, depending on size. A fuel surcharge may be added if your order is outside of our service area, but you will always be notified first if this is the case.


• WHAT ITEMS MAY I NOT PLACE IN THE DUMPSTER RENTAL?

Items that are hazardous to the environment and items that are flammable may NOT be placed in the dumpster. Below is a list of common items that are prohibited. If you have a question about something that is not listed, please call our office before disposal.

• Tires

• Concrete, asphalt, dirt, ash, block or similar items

• Asbestos

• Chemicals (specifically, but not limited to) - automobile fluids, gasoline, paint thinner, paint still in a liquid state, pesticides, corrosives


• DO YOU HELP LOAD THE DUMPSTER?

We do not provide that type of junk removal service.


• WHAT IS THE RENTAL PERIOD?

The standard rental period is 7 days.


• HOW MUCH NOTICE IS REQUIRED FOR SERVICE?

We need 24 hours notice prior to service.


• WHAT IF I FINISH WITH MY DUMPSTER RENTAL BEFORE THE RENTAL PERIOD IS OVER OR IF I FILL IT UP AND NEED A NEW ONE?

You may call us to schedule service or ask questions at any time during your Dumpster rental.


• WHEN WILL MY DUMPSTER RENTAL BE PICKED UP?

Your container will automatically be picked up at the end of the contract unless you call earlier for pick up.


• WHAT IF I NEED TO KEEP MY DUMPSTER RENTAL LONGER?

You may contact us at any time to extend your rental period.


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